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Fair Use Policy for tracker SIM

The «Tracker SIM» and «Smart Access» subscriptions are valid for normal personal use. tracker.com reserves the right to curtail or restrict the service and/or take other appropriate steps if it can prove that usage significantly exceeds normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. streaming of HD-TV and- HD-Video).

1. Normal personal use:

tracker.com defines “normal personal use” as normal mobile usage of up to a monthly volume of 30 GB associated with the use of the user’s SIM card in a mobile device for Internet connections.

As normal personal use qualifies also surveillance applications with video, photo, voice or webcams, use of the SIM in a gateway, router or mobile Hotspot.

 

2. Considerable divergence from normal usge and special applications:

“Considerable divergence from normal usage” and “special applications” mean that the subscription is being used for a purpose other than intended (i.e. not for a normal mobile connection) or is being misused.

Misuse refers to unlawful usage such as fraud, spam etc.
If tracker.com suspects circumstances as described in Section 2, it will contact the customer to discuss the situation with them. tracker.com will only take action if it is determined that circumstances such as those laid out in Section 2 exist and the customer is not prepared to discontinue said usage.

 

Version 1.1, valid 1. February  2020

 

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